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Tarrant County
Emergencies and disasters can happen with little warning. Whether you're preparing for severe weather, experiencing a power outage, responding to an emergency, or recovering from a disaster, knowing where to turn for reliable information and assistance is essential.
We have compiled the following resources to help residents and families prepare for emergencies, stay informed during disasters, and connect with organizations that provide assistance when needed.
IMPORTANT: For immediate threats to life or property, call 911.
1. Local Government & Emergency Management
1. Local Government & Emergency Management
These organizations provide emergency preparedness information, public safety services, disaster response coordination, and emergency notifications for Keller and surrounding communities.
City of Keller – Emergency Management
Local disaster preparedness, emergency planning, response coordination, and recovery.
City of Keller · 817-743-4402
Keller Fire Rescue
Fire suppression, emergency medical services, rescue operations, fire prevention, and emergency preparedness.
Keller Fire Rescue · 817-743-4400
Keller Police Department / NETCOM Dispatch
Law enforcement, public safety, emergency communications, and non-emergency incident reporting.
City of Keller · Emgergencies: 911 ◆ Non-emergencies: 817-743-4522,
City of Keller – Public Works
Water and wastewater emergencies, infrastructure issues, and municipal service disruptions.
City of Keller · 817-743-4200
Tarrant County Emergency Management
Countywide emergency planning, disaster coordination, hazard mitigation, and emergency notifications.
Tarrant County · 817-884-1804
Tarrant County Public Health
Public health emergency preparedness, infectious disease response, and health-related disaster coordination.
Tarrant County Public Health · 817-321-4879
Tarrant County Emergency Management & Ready Alerts
Emergency notifications and public safety alerts for Tarrant County residents.
Tarrant County Emergency Management
North Central Texas Council of Governments (NCTCOG)
Regional emergency preparedness, planning, training, and coordination across North Texas.
Texas Division of Emergency Management (TDEM)
Statewide emergency preparedness, disaster response coordination, recovery information, and damage assessments.
State of Texas Emergency Assistance Registry (STEAR)
Voluntary registration for residents who may require additional assistance during emergencies, including those with disabilities, medical needs, or mobility limitations. Registration does not guarantee assistance.
STEAR Registration · Dial 211
Texas Ready
Family emergency planning, disaster preparedness guides, and emergency supply checklists.
Ready.gov
National emergency preparedness resources, family communication plans, disaster supply kits, and evacuation guidance.
FEMA App
Weather alerts, disaster preparedness information, shelter search, and disaster recovery resources.
KnoWhat2Do
North Texas disaster preparedness guidance, emergency planning tools, supply checklists, and hazard-specific safety information.
2. Weather Alerts, Utilities & Infrastructure
2. Weather Alerts, Utilities & Infrastructure
North Texas regularly experiences severe thunderstorms, tornadoes, hail, flooding, extreme heat, and winter weather. These resources provide critical weather information, emergency alerts, and assistance during utility or transportation disruptions.
National Weather Service – Fort Worth/Dallas
Official weather forecasts, severe thunderstorm and tornado warnings, flood alerts, winter weather advisories, and radar.
NWS Fort Worth · 817-429-2631
Oncor Electric Delivery
Power outage reporting, restoration updates, downed power lines, and outage notifications.
www.Oncor.com · Outages: 888-313-4747
Atmos Energy
Natural gas emergency response, suspected gas leaks, and service disruptions.
www.AtmosEnergy.com · Gas emergencies: 866-322-8667
Texas Department of Transportation (TxDOT)
Road closures, icy road conditions, flooding impacts, and statewide highway travel information.
www.DriveTexas.org · 800-452-9292
Electric Reliability Council of Texas (ERCOT)
Statewide electric grid conditions, conservation notices, and emergency grid alerts.
3. Disaster Relief, Shelter, Food & Community Assistance
3. Disaster Relief, Shelter, Food & Community Assistance
Following a disaster or personal emergency, individuals and families may need temporary shelter, food, clothing, financial assistance, or other essential services. The following organizations provide assistance or help connect residents with available resources.
American Red Cross – DFW Metro West Chapter
Disaster relief, emergency shelter coordination, home fire assistance, disaster recovery, and preparedness education.
North Texas Red Cross · Fort Worth: 817-335-9137 · Disaster assistance: 800-733-2767
The Salvation Army of North Texas
Emergency shelter, food, clothing, disaster relief, and assistance for individuals and families in crisis.
Salvation Army North Texas · 817-344-1800
United Way of Tarrant County / 211
Referrals for emergency housing, food, utility assistance, healthcare, financial assistance, and other community services.
United Way of Tarrant County · Dial 211
HelpFinder
Searchable directory connecting individuals and families with local programs addressing food, housing, financial assistance, health, and other essential needs.
2-1-1 Texas
Free, statewide information and referrals for food, housing, transportation, healthcare, disaster recovery, and social services.
www.211Texas.org · Dial 211 or 877-541-7905
Tarrant Area Food Bank
Emergency food assistance through partner food pantries and community distribution programs.
www.TAFB.org · 817-857-7100
Community Storehouse
Food, clothing, household necessities, and family support services for qualifying residents in Keller and surrounding communities.
www.CommunityStorehouse.org · 817-431-3340
Community Enrichment Center
Food assistance, housing support, senior services, and family stabilization programs.
www.CECHope.org · 817-281-1164
Catholic Charities Fort Worth
Financial stability programs, housing-related assistance, and other support services for eligible individuals and families.
Catholic Charities Fort Worth · 817-534-0814
Keller Independent School District – Family Resources
Food, clothing, housing, counseling, and other support resources for students and families experiencing hardship.
Federal Emergency Management Agency (FEMA)
Federal disaster assistance, temporary housing support, recovery information, and assistance following qualifying disasters.
www.DisasterAssistance.gov · 800-621-3362
Important Note: Emergency shelters, warming centers, and cooling centers may only operate during specific incidents. Contact local emergency management agencies, the American Red Cross, or 211 for current locations and availability.
4. Medical, Mental Health & Special Assistance
4. Medical, Mental Health & Special Assistance
Emergencies can affect physical health, emotional well-being, and the ability of individuals with special needs to remain safe. These organizations provide health information, crisis assistance, and additional preparedness resources.
My Health My Resources (MHMR) of Tarrant County
Mental health crisis response, counseling referrals, mobile crisis services, and behavioral health assistance.
www.MHMRTarrant.org · Crisis: 800-866-2465
988 Suicide & Crisis Lifeline
Free, confidential, 24-hour support for individuals experiencing emotional distress, suicidal thoughts, or mental health crises.
www.988Lifeline.org · Call or text 988
Disaster Distress Helpline
24-hour emotional support and crisis counseling for disaster survivors, families, and emergency responders.
Disaster Distress Helpline · Call or text 800-985-5990
North Texas Poison Center
Immediate guidance for suspected poisoning, toxic exposures, and medication-related emergencies.
www.PoisonControl.org · 800-222-1222
Tarrant County Medical Reserve Corps
Opportunities for medical and nonmedical volunteers to support public health emergencies and community response.
Centers for Disease Control and Prevention (CDC)
Public health guidance related to disasters, extreme heat, flooding, disease prevention, and safe disaster cleanup.
Be Prepared. Stay Informed. Help Your Community.
Be Prepared. Stay Informed. Help Your Community.
Being prepared before an emergency can make a significant difference in protecting yourself, your family, and your neighbors.
Keller CERT encourages every household to develop a family emergency plan, maintain essential emergency supplies, understand local hazards, and stay informed through trusted public safety and weather information sources.
Interested in learning more about emergency preparedness or volunteering with Keller CERT?
Visit www.KellerCERT.org to learn about our Community Emergency Response Team, training opportunities, and ways to help strengthen the preparedness and resilience of our community.
Disclaimer: Keller CERT provides these links and resources for informational purposes. Services, eligibility requirements, operating hours, and contact information may change. Keller CERT does not operate or control the external organizations listed. During an emergency, always follow instructions from local public safety officials.
For immediate emergencies, always call 911.
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